Careers Opportunities
Webvisions is actively seeking dynamic, motivated individuals who have the drive to succeed in a fast-paced and exciting work environment We have the following positions currently available:
Interested candidates are invited to send resumes to hr@webvisions.com.
Telesales & Customer Service/Sales Executive
Do you already have excellent telesales skills? Do you want a career that combines this requirement with exceptional follow-up customer service? We have in-house sales positions for intelligent, sales-driven individuals who enjoy speaking with customers, solving problems, and customizing quotations. Although outbound business telesales is an important part of this role, you will also hold a variety of responsibilities, including sales consultation and order processing.
Expect to interact with multiple customers over short, medium and long sales cycles, and to liase with different departments on a daily basis. You will enjoy a competitive sales incentive component without limit.
Responsibilities:
- Performing outbound sales calls
- Receiving and processing in-bound sales and domain name -related queries (phone/email)
- Customizing sales solutions and quotations for different scenarios
- Handling pre and post-sales customer service and liaising with relevant departments
- Sales lead development, management and administration
Requirements:
- Must be target-oriented and self-motivated
- Must enjoy different challenges and be able to work under pressure
- Basic degree/diploma in Life Sciences, Marketing, Business Administration, or any field
- Good communication skills
- 1 year's working experience in similar industry (telco/hosting/ISP) or customer service field preferred
- Proven track record of sales achievement and good customer management
- Some experience in sales field is an advantage
- Experience in telemarketing sales would be an advantage
- Ability to speak English and Mandarin preferred so as to be able to liaise with Mandarin-speaking clients
Qualities Sought:
- A strong interest in sales and enjoyment of talking to customers
- Self-motivation and the ability to follow through independently on tasks
- Ability to work well with different personality types
- Cheerful, energetic and outgoing personality
- Good analytical and interpersonal skills
- Customer focused and sales driven
- Ability to handle customer enquiries and provide prompt and efficient follow-up
- Ability to work as part of a team in order to achieve sales target
Please note that only candidates with Singaporean nationality or Permanent Resident (PR) status will be considered for this position.
Operations Engineer
This is a first level support position in an internet data center environment, with a focus on data center operations, setting up of servers and other hardware provisioning, assistance in maintenance and monitoring of networks, as well as the following:
Responsibilities:
- Handle customer enquiries via phone and email
- Attending to data center customers
- Setting up of servers
- Basic network monitoring
- Perform after office hours provisioning
- Handle 1st level technical support after office hours
Requirements:
- GCE 'O' Level and above
- At least 1 year of working experience. Relevant experience will be advantageous. Those without experience but are willing to learn are welcome to apply. Training will be provided.
- Must be willing to work shift hours. Shift allowances provided
Project Leader (Web Development)
(Singapore)
Responsibilities:
- Working with project managers to design, develop and test PHP/Perl/Mysql scripts and forms for a web-hosting environment
- Competent with J2EE/EJB/JAVA/XML/SOAP/MVC
- Thorough knowledge and hands on experience programming in PHP, Perl and MySQL required
- Has good knowledge and concept on system development requirements
- Working experience or involvement with system development life-cycles
- Experience in Photoshop and CSS is a plus
Requirements:
- Diploma or Degree in Computer Science, Information Technology or similar professional qualifications
- Minimum 2-3 years of working experience in programming and script development.
- Good organizational and analytical skills
- Able to work within tight deadlines and handle multiple tasks simultaneously
- Familiarity in programming for web hosting environment is a bonus
- Able to communicate in Mandarin to liaise with Mandarin-speaking clients
- This is a contract position
Interested candidates please forward detailed resume to:
hr@webvisions.com.
Billing Administrator
Responsibilities:
- Process billing order transactions & all renewal billing transactions
- Perform monthly reconciliation on financial and operational platforms and/or ad hoc reports as required
- Serve as a liaison to customers, and work cross-functionally with the relevant parties to investigate and put right problems that may arise and eliminate the errors
- Respond to customer inquiries related to billing matters to ensure satisfactory resolution
- Manage credit card charges and process credit card transactions
- Perform any other duties and assist with other financial functions and/or other projects as required
Requirements:
- Poly Diploma / ITE / A-levels qualifications
- Min 2 years working experiences in billing and/or administration
- A self-starter with the ability to work independently, as well as in a team, with a ‘can-do’ spirit.
- Analytical and have an eye for details
- Have initiative, good interpersonal and communication skills, able to work under pressure and meet tight deadline
- Is keen to learn and has a sense of urgency
- Familiar with PCs, Excel, Word
This will be an initial contract position for 6 months to 1 year.
Please note that only candidates with Singaporean nationality or Permanent Resident (PR) status will be considered for this position.
Interested candidates please forward detailed resume to: hr@webvisions.com.